Dr. Burris’ research concludes that organizations with cultures of voice have higher rates of productivity, retention, and employee happiness, and efficacy is critical to creating this environment. In other words, instances of employee voice must be followed by action from leadership, which can include implementation, acknowledgement, or feedback on the ideas shared. Reliable, active responses from leadership reinforce the idea that employee voices matters, creating a culture of open communication and enhanced innovation. This flight will help you identify ways to build that culture.