The key to effective internal investigation into new opportunities is to remember that your customers’ expectations are perpetually progressive. What’s more, their emerging needs and desires will always be met—the only question is whether your business or your competition will meet them. Of course, no company can capitalize or successfully execute upon every opportunity, and, it is important that the focus of the exercise should be on sustainable, competitive advantages that are available to your business and difficult for others to replicate. This flight will help your team evaluate objectives, strengths, and weaknesses along five primary dimensions — Who, What, Where, When, and How? — in order to identify new strategic project ideas, extensions, and initiatives.