Howard Tullman

Template Author

Howard Tullman
Serial entrepreneur, venture capitalist, educator and author

Uncover Sustainable Competitive Advantages

The key to effective internal investigation into new opportunities is to remember that your customers’ expectations are perpetually progressive. What’s more, their emerging needs and desires will always be met—the only question is whether your business or your competition will meet them. Of course, no company can capitalize or successfully execute upon every opportunity, and, it is important that the focus of the exercise should be on sustainable, competitive advantages that are available to your business and difficult for others to replicate. This flight will help your team evaluate objectives, strengths, and weaknesses along five primary dimensions — Who, What, Where, When, and How? — in order to identify new strategic project ideas, extensions, and initiatives.

InnovationSales + MarketingStrategy

Suggested Questions

  • Who has our customer/end user been and who will they be going forward? Consider the following: (a) demographics and locations; (b) different needs that will drive engagement; (c) whether (given growing control exercised by third-party platforms) the future interactions with customers will no longer be mainly direct but rather mediated, regulated, brokered and even anonymized.

Insights you can expect from running this flight

  • Bold new project and product ideas
  • Out-of-the-box approaches and solutions