Decision-Making Retrospective

In his new #1 New York Times bestselling book Think Again, Adam Grant asserts that in learning cultures, people expand their consideration of success to include processes as well as outcomes. As shown in his Rethinking Scorecard , even if the outcome of a decision is positive, it doesn’t necessarily qualify as a success: if the process was shallow, you were lucky; if the process was deep, you’ve improved and discovered a better practice; if the outcome is negative, it’s a failure only if the decision process was shallow; if the result was negative but you evaluated the decision thoroughly, it was a smart experiment. Use this flight, developed with Adam Grant, to promote a culture of learning within your team and rethink a recent decision-making process.