Alexandra Wilkis Wilson

Template Author

Alexandra Wilkis Wilson
Entrepreneur and co-founder, Clerisy, Gilt Groupe, GlamSquad

Market Research: Product/Service Usability

Getting opinions and feedback directly from consumers about their interest in your product or service is a crucial part of market research. Use this template to help you engage customers to determine the usability of your product as well as offer insight into what would drive them to recommend this product.

Sales + Marketing

Suggested Questions

  • Why would you recommend this product to a friend or colleague?

Insights you can expect from running this flight

  • Product feedback direct from active customers
  • Insight into where your customers position your product in the market
  • Reasons a customer would or would not recommend your product